92 Jatto Privacy Policy — Your Data, Your Rights

01 Introduction

92 Jatto is an online entertainment platform built specifically for players in Pakistan. When you use 92 Jatto — whether you are browsing the game lobby, placing a bet on a PSL match, spinning slots or making a deposit in PKR — we handle your personal information as part of delivering that experience.

This Privacy Policy is the complete statement of how 92 Jatto collects, processes, stores, shares and protects your personal data. It applies to all visitors, registered members and anyone who contacts our support team. If you are using the platform on behalf of someone else, you confirm that you have their permission to share their information with us in accordance with this policy.

We review and update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of the platform after any update is published constitutes your acceptance of the revised policy.

02 Information We Collect

The information 92 Jatto collects falls into two categories: information you provide directly and information collected automatically as you use the platform.

Information you provide directly:

• Registration details — full name, date of birth, email address and contact number when you create an account
• Identity verification documents — a copy of your CNIC when requested for withdrawal verification
• Payment information — mobile wallet numbers (JazzCash, Easypaisa), Raast ID or bank account details used for deposits and withdrawals in PKR
• Support communications — messages, queries and complaint details submitted to the customer support team
• Responsible gaming preferences — deposit limits, session reminders or self-exclusion settings you configure in your account

Information collected automatically:

• Device and browser data — device type, operating system, browser version and screen resolution
• IP address and approximate location — used for security, fraud detection and ensuring the platform functions correctly for Pakistan-based users
• Session data — pages visited, time spent on the platform, game activity and navigation patterns
• Cookie data — session cookies and functional cookies used to maintain your login state and preferences (see the Cookies section below)

03 How We Use Your Data

92 Jatto uses the personal information we collect for specific, legitimate purposes. We do not use your data in ways that go beyond what is described here without first updating this policy and notifying you.

• Account management — creating and maintaining your player account, processing logins and keeping your preferences and history accurate
• Payment processing — facilitating PKR deposits and withdrawals through JazzCash, Easypaisa, Raast and bank transfer, and verifying that transactions are legitimate
• Identity verification — confirming that account holders are who they say they are, in line with our one-account-per-person policy and withdrawal security procedures
• Fraud prevention and security — detecting unusual account activity, multiple account attempts, payment fraud and any other behaviour that may indicate a policy violation or security threat
• Customer support — responding to your queries, resolving disputes, processing responsible gaming requests and managing account closures
• Platform improvement — analysing how players use the platform to fix problems, improve performance and develop features that better serve Pakistan players
• Promotional communications — if you have opted in, sending you information about relevant bonuses, promotions and platform updates. You can opt out at any time through your account settings
• Legal compliance — maintaining records as required and responding to lawful requests from authorities where legally obligated

04 Data Retention

92 Jatto retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with standard data management practices. The purpose of retention is to support account reactivation requests, resolve any outstanding disputes and maintain records of completed transactions.

Specific retention periods by data type:

• Account registration data — retained for the lifetime of the account and for a defined period following account closure
• Transaction records — all PKR deposit and withdrawal records are retained for an extended period for financial record-keeping and dispute resolution purposes
• CNIC and identity documents — retained securely following submission and deleted once retention obligations are met
• Support communications — retained for quality assurance and dispute resolution, then deleted after the relevant retention period
• Session and analytics data — retained in aggregated or anonymised form for platform improvement; individual session logs are not kept indefinitely

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised. If you request account deletion, we will process your request and confirm when data has been removed, noting any categories that must be retained for legal or financial record-keeping reasons.

05 Sharing Your Information

92 Jatto does not sell your personal data. We do not share your information with third parties except in the following specific circumstances:

• Payment processors — your payment details are shared with the relevant payment gateway (such as the JazzCash or Easypaisa infrastructure) solely to process your PKR transactions. These providers are contractually bound to handle your data securely and only for the stated purpose.
• Identity verification providers — where a third-party verification service is used to check CNIC details, your document data is shared with that provider under a data processing agreement.
• Game content providers — some game providers may receive session identifiers or game round data necessary to deliver and settle the game. No personally identifiable information beyond what is technically required is shared.
• Platform technology partners — cloud hosting, security and infrastructure providers who process data on our behalf under strict data agreements.
• Legal and regulatory obligations — where 92 Jatto is legally required to disclose information in response to a lawful request, we will comply. Where possible and permitted, we will notify the affected account holder.

06 Payment Data Security

All financial transactions on 92 Jatto are processed in PKR through established Pakistan payment infrastructure — JazzCash, Easypaisa, Raast, bank transfer and supported cards. These transactions pass through secure, encrypted payment gateways.

92 Jatto does not store full card numbers, CVV codes or mobile wallet PINs on its own servers. When you make a deposit or request a withdrawal, only the necessary reference data — such as a masked account number or transaction reference — is retained in your account history for record-keeping and dispute resolution.

If you suspect an unauthorised transaction on your 92 Jatto account, contact support immediately. The team can place a temporary hold on withdrawals while the matter is investigated.

07 Cookies and Analytics

92 Jatto uses cookies — small data files stored on your device — to make the platform work correctly and to understand how it is being used. We use the following types:

• Essential cookies — required for the platform to function. These handle your login session, keep your account secure during your visit and remember your language or display preferences. Disabling these will prevent the platform from working properly.
• Functional cookies — used to remember your settings between sessions, such as preferred game categories or display preferences.
• Analytics cookies — used to understand traffic patterns, identify which parts of the platform are most used and detect performance issues. Analytics data is aggregated and does not identify you personally.

92 Jatto does not use advertising cookies or third-party tracking cookies that follow you across other websites. Most browsers allow you to manage cookie preferences in the settings menu. Blocking essential cookies may affect your ability to log in and use the platform normally.

08 Your Rights Over Your Data

As a player on 92 Jatto, you have the following rights regarding your personal data. To exercise any of these, contact the support team with your account details and a clear description of your request:

• Right of access — you can request a copy of the personal data 92 Jatto holds about you. We will provide this in a clear format within a reasonable timeframe.
• Right to correction — if any personal data we hold is inaccurate or incomplete, you can ask us to correct it. Account details such as email address and contact number can be updated directly from your account settings for most fields.
• Right to deletion — you can request that 92 Jatto deletes your personal data. We will action this request subject to any legal, financial or fraud-related retention obligations that require us to keep certain records.
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances, such as while a dispute is being resolved.
• Right to withdraw consent — where data processing is based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of previous processing. Use the opt-out option in your account settings or contact support.
• Right to account closure — you can request permanent closure of your 92 Jatto account at any time. Before closing, any pending withdrawals will be processed to your registered payment method.

We aim to respond to all data rights requests promptly. Complex requests involving large volumes of data may take slightly longer, but you will be kept informed of progress.

09 Children and Minors

92 Jatto does not knowingly collect personal data from anyone under 18 years of age. Age is verified during the registration process and, where necessary, through CNIC document checks. If we discover that an account has been created by or for a minor, that account will be immediately closed, any deposits will be returned and the matter will be handled appropriately.

If you are a parent or guardian and believe a minor has created an account on 92 Jatto, please contact the support team immediately with relevant details so the account can be located and closed without delay.

10 Security Measures

92 Jatto takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:

• SSL/TLS encryption on all data transmitted between your device and the platform
• Encrypted storage for sensitive personal data and identity documents
• Access controls limiting which internal staff can view player data, on a need-to-know basis
• Fraud monitoring systems that flag unusual account or payment activity in real time
• Regular security reviews of platform infrastructure and data handling processes

Despite these measures, no internet platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your login details with anyone and log out when using a shared device. If you notice anything unusual about your account, contact support straight away.

11 Changes to This Privacy Policy

92 Jatto may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices or evolving standards. When changes are made, the updated policy will be published on this page with a revised date shown at the top.

Where changes are significant — meaning they materially affect how your data is used or your rights as a player — we will make reasonable efforts to notify registered users through the platform or by email. For minor or clarifying changes, publication on this page constitutes sufficient notice.

Your continued use of the 92 Jatto platform after any update is published constitutes acceptance of the revised Privacy Policy. If you disagree with a change, you should stop using the platform and contact support if you wish to close your account.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, the 92 Jatto support team is ready to help. When contacting us about a privacy matter, please include:

• Your registered account username or email address
• A clear description of your query or request
• Any relevant reference numbers if you are following up on a previous request

All privacy-related queries are handled with care and confidentiality. If you are requesting data deletion or account closure, please flag this clearly in your message so it can be routed to the correct team member.